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Seeking a position that will utilize and enhance
existing skills in computer drafting or Geographic Information Systems.
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Jan
2009 –
Present
Qube Technology
Solutions
Choctaw, OK
Contractor
– PC/Network Support Technician
n Hired on to assist with various projects on a
contract level with support ranging from PC troubleshooting,
configurations, and training. Document all work done to each machine
including the creation of CDs containing updated Operating system patches
and hardware drivers.
n Assist with small networks and associated hardware
(cabling, hubs, switches).
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Jan
2012 – May 2013
Oklahoma City Community
College
Oklahoma City, OK
Supplemental
Instructor
n Hired on to assist the professors of the CAD
department with the teaching/tutoring of students.
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Feb
2012 – May 2012
MJC
Resources
Edmond, OK
Contractor
– Cartographer/IT Support
n Hired on to head up the company’s GIS department
with duties including the reorganization of data and the creation of
digital maps pertaining to prospective or existing leasing opportunities.
n Built and maintained the company’s high-end GIS
station as well as collaborated in the building and maintaining of other
stations.
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Oct
2007 – Feb 2009
Oklahoma
One-Call Sys,
Inc.
Oklahoma City, OK
Customer Service Representative
n Processed locate requests over the phone.
n Assisted Mapping Department with state-wide
corrections of their mapping system.
n Assisted IT Department with new workstation
roll-out for the entire call center.
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Nov
2002 – Jun 2007
a la mode,
inc.
Oklahoma City, OK
Technical Support
n Provided 1st tier (Customer Level) & 2nd tier
(Associate Level) technical support for the company’s real estate appraisal
program and real estate websites. Required to provide additional support
based on the Microsoft Windows Operating Systems (98, ME, NT, 2000, XP,
& Vista).
n Responsible for New Employee support training on
call control, efficiency, and sales techniques.
n Recieved monthly awards for recognition of the Top
3 Support Representatives in number of problems solved and in total sales
revenue, set record for 40-month continguous reception.
n Assisted sales team with generation of over
$400,000 in service and product sales.
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Apr
2001 – Jan
2002
United States
Navy
Charleston, SC
Electronics Technician
n Enlisted with the U.S. Navy and completed all
stages of Basic Traning and attended technical training to fulfill the
requirements for the Nuclear Engineering program. Completed 35% of the
program prior to receiving a Medical Discharge.
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2010
– Present
Oklahoma City Community
College
Oklahoma City, OK
n Completed a Certificate of Mastery in
Computer-Aided Design, Dec 2011.
n Completed a Certificate of Mastery in Geographic
Information Systems, Dec 2011.
n Completed an Associate in Applied Science
(AAS) in Geographic Information Systems, Dec 2012.
n Currently working towards an Associate in Science
(AS) in Mathematics and Pre-Engineering.
n Member of the President’s Honor Roll through six straight
semesters with a 4.0 GPA.
n Captain of the school’s Quiz Bowl team.
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2001
– 2002
Naval Nuclear Power Training
Command
Charleston, SC
n Attended school to fulfill the requirements to
become a Nuclear Reactor Manager.
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IBM PC Clone (x86 & x86-64 architecture) 20
years
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Windows 3.11 through 8; MS DOS 3.0 through 6.22; MS
Office suite; Adobe Photoshop; ArcGIS, Autodesk products - AutoCAD (2D
& 3D), Inventor, Revit; Programming in AutoLISP, C++, QBASIC, BASIC,
and LOGO.
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n Bilingual – Spanish 15 years
n Typing – 80WPM 15 years
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n Accepted into Mensa, Feb 2007
n Various Honda car clubs, 2008 – Present
n Local pool league, 2011 – Present
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